Customer Service

What should I do if I receive a defective or damaged product?

If you receive a defective or damaged product, please contact us by email at summertribe@csko.store.
What should I do if I encounter shipping problems?

If you encounter shipping problems, please follow these steps before contacting us: Check the shipping confirmation email for any errors in the delivery address. Inquire at your local post office. Ask your neighbors if the courier left the package with one of them.
What should I do if the address was correct and I still haven't received my package?

If the address was correct and the courier did not leave the package at the post office or with a neighbor, please write to us at summertribe@csko.store and include your order number.
What happens if there was an error in the delivery address?

If there was an error in the delivery address, we can send you a replacement order, but it will be at your expense. Please contact us at summertribe@csko.store for assistance.